Our typical lead times are 7-10 working days after dispatch, one of the courier team will call ahead on the number you’ve provided to book in an exact date with you.
What are the shipping costs?
Orders under £300 incur a £50 carriage charge. Orders over £300 come with free carriage. For timed deliveries and special vehicle requirements please call 02392 453045 or email sales@kahrs.com
Can I ship directly to the Consumer’s home address?
Yes, we can deliver direct to the consumer. An additional £50 D2C fee will apply, this is in addition to any small order fees. Please read our D2C Delivery terms here for guidance on how these deliveries are offloaded, priced and general info
My delivery hasn’t arrived yet, how do I get an update?
Please use the Track & Trace function available to you here *add T&T link, if you still can’t find what you’re looking for please contact our UK Helpdesk on 02392 453045.
My order has arrived damaged or with items missing, what should I do?
If you spot damages or missing items, please report this to the driver before they leave site, you will also need to mark this clearly on the delivery note paperwork or electronic terminal and take pictures of the damaged goods. Then you can submit the information to sales@kahrs.com and we will advise on next steps. Please report damages to the above email within 24 hours of receipt. Hidden damages (not visible at the point of delivery) can be reported up to 7 days after delivery.
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